Privacy Policy

1. Introduction

AERONTOGEL ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our gaming platform, services, and website. By using our services, you consent to the data practices described in this policy.

2. Information We Collect

We collect various types of information to provide and improve our services:

2.1 Personal Information

  • Account Information: Email address, username, password, and account preferences
  • Identity Information: Name, date of birth (for age verification), and government-issued ID (for certain features)
  • Contact Information: Email address, phone number, and communication preferences
  • Payment Information: Cryptocurrency wallet addresses, transaction history, and billing details

2.2 Gameplay Information

  • Game Data: Game progress, achievements, scores, and in-game purchases
  • Performance Metrics: Gameplay statistics, win/loss records, and skill ratings
  • Social Interactions: Friends lists, chat logs, and community participation
  • Device Information: Hardware specifications, IP address, and operating system details

2.3 Technical Information

  • Usage Data: Time spent on platform, features used, and navigation patterns
  • Log Data: Server logs, error reports, and system performance metrics
  • Cookies and Tracking: Browser cookies, local storage, and similar technologies

3. How We Use Your Information

AERONTOGEL uses collected information for the following purposes:

3.1 Service Provision

  • Create and manage your gaming account
  • Process transactions and in-game purchases
  • Provide customer support and technical assistance
  • Enable social features and multiplayer functionality
  • Personalize gaming experiences and content recommendations

3.2 Platform Improvement

  • Analyze usage patterns to improve platform performance
  • Develop new features and game content
  • Conduct research and data analysis
  • Test and optimize game balance and mechanics

3.3 Security and Compliance

  • Prevent fraud, cheating, and unauthorized access
  • Enforce our Terms and Conditions and community guidelines
  • Comply with legal obligations and regulatory requirements
  • Protect the rights and safety of our users and platform

3.4 Communication

  • Send platform updates and important announcements
  • Provide information about new games and features
  • Respond to user inquiries and support requests
  • Conduct surveys and gather feedback

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process personal data based on the following legal grounds:

  • Consent: When you voluntarily provide information for specific purposes
  • Contractual Necessity: To fulfill our obligations under the Terms and Conditions
  • Legal Obligation: To comply with applicable laws and regulations
  • Legitimate Interests: For platform security, fraud prevention, and business operations

5. Information Sharing and Disclosure

AERONTOGEL may share your information in the following circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist with:

  • Payment processing and transaction verification
  • Cloud hosting and infrastructure services
  • Customer support and communication platforms
  • Analytics and data processing services
  • Security and fraud prevention services

5.2 Blockchain Transparency

Due to the nature of blockchain technology:

  • Cryptocurrency transactions are publicly visible on the blockchain
  • Digital asset ownership is recorded on public ledgers
  • Smart contract interactions are transparent and auditable

5.3 Legal Requirements

We may disclose information when required by law, including:

  • Responding to court orders or legal processes
  • Cooperating with law enforcement investigations
  • Protecting against legal liability
  • Enforcing our rights and agreements

5.4 Business Transfers

In the event of a merger, acquisition, or asset sale, user information may be transferred as part of the transaction.

6. International Data Transfers

As a global platform, AERONTOGEL may transfer and process your information in countries outside your residence. We ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions for countries with equivalent data protection laws
  • Binding corporate rules for intra-organizational transfers
  • Additional technical and organizational security measures

7. Data Security

We implement comprehensive security measures to protect your information:

7.1 Technical Security

  • End-to-end encryption for sensitive data transmission
  • Secure socket layer (SSL/TLS) encryption for web communications
  • Regular security audits and vulnerability assessments
  • Multi-factor authentication for account access
  • Intrusion detection and prevention systems

7.2 Organizational Security

  • Employee training on data protection and privacy
  • Strict access controls and permission management
  • Regular security awareness programs
  • Incident response and breach notification procedures

7.3 Blockchain Security

  • Secure key management for blockchain operations
  • Smart contract security audits and formal verification
  • Decentralized storage for enhanced data resilience

8. Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy:

  • Account Information: Retained while your account is active and for 5 years after deactivation for legal compliance
  • Gameplay Data: Retained for 3 years for analytics and feature improvement
  • Transaction Records: Retained for 7 years to comply with financial regulations
  • Communication Logs: Retained for 2 years for quality assurance and dispute resolution
  • Blockchain Data: Immutably stored on the blockchain as required by the technology

9. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

9.1 Access and Portability

  • Request access to your personal information
  • Receive a copy of your data in a structured, commonly used format
  • Verify the accuracy of information we hold about you

9.2 Correction and Deletion

  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal data under certain circumstances
  • Withdraw consent for data processing where applicable

9.3 Restriction and Objection

  • Request restriction of processing in specific situations
  • Object to processing based on legitimate interests
  • Opt-out of marketing communications and certain data uses

9.4 Automated Decision Making

  • Request human review of automated decisions affecting you
  • Receive information about the logic behind automated processing

To exercise these rights, contact our Data Protection Officer at [email protected].

10. Children's Privacy

AERONTOGEL does not knowingly collect personal information from children under the age of 16. If we learn we have collected such information, we will promptly delete it. Parents or guardians who believe their child has provided personal information should contact us immediately.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

11.1 Types of Cookies

  • Essential Cookies: Required for platform functionality and security
  • Performance Cookies: Collect anonymous information about platform usage
  • Functionality Cookies: Remember your preferences and settings
  • Advertising Cookies: Deliver relevant advertisements and measure effectiveness

11.2 Cookie Management

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality.

12. Third-Party Links and Services

Our platform may contain links to third-party websites and services. This Privacy Policy does not apply to third-party practices. We encourage you to review the privacy policies of any third-party services you access through our platform.

13. California Privacy Rights (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to know what personal information is collected and how it's used
  • Right to delete personal information collected from you
  • Right to opt-out of the sale or sharing of personal information
  • Right to non-discrimination for exercising privacy rights
  • Right to correct inaccurate personal information

To exercise these rights, California residents may contact us at [email protected].

14. Changes to Privacy Policy

AERONTOGEL may update this Privacy Policy periodically. We will notify you of material changes through platform notifications or email. The "Last Updated" date at the bottom of this page indicates when changes were made.

15. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Data Protection Officer
AERONTOGEL Gaming Network
Email: [email protected]
Address: 123 Gaming Street, Digital District, Singapore 018989
Phone: +65 6123 4567

For EU-specific inquiries, you may also contact our EU representative:

EU Representative
AERONTOGEL EU Representation
Email: [email protected]
Address: Gamingstrasse 123, 10115 Berlin, Germany

16. Dispute Resolution

If you have concerns about our data practices, we encourage you to contact us first. If we cannot resolve your concern, you may have the right to lodge a complaint with your local data protection authority.

Last Updated: January 15, 2024

This Privacy Policy replaces all previous versions and is effective immediately upon publication.